Before placing your order, please upload your pet photo through our design tool. You’ll be able to preview the final design.
Make sure you're happy with the preview before checking out, as the production process starts right away.

Yes! Multi-pet customization is available.
To best capture each pet’s unique look and personality, we recommend the following sizes:
1.pet: 100 cm or larger
2.pets: 120 cm or larger
3.or more pets: 150 cm or larger
⛔ Placing multiple pets on a smaller size may result in reduced clarity or detail.
✅ The larger the size, the better each pet’s features will be preserved — perfect for keepsake-quality decor.

Unfortunately, no edits can be made after the order is confirmed.
If you change your mind, you can cancel within 30 minutes of purchase. After that, our artists may have already started working on your custom design.

Orders typically arrive within 17 to 28 business days.
For more information, please check our [Shipping Policy].

At the moment, we ship to China, the United States, and select European countries, including:
Germany
France
Italy
Spain
Netherlands
Sweden
We’re working on expanding to more countries soon — stay tuned!